About us

About New Inn Pharmacy

New Inn Pharmacy is a family-run pharmacy on New Inn Pharmacy in New inn. We have grown with the neighbourhood without losing the warmth that brought patients in to begin with.

A pharmacist at New Inn Pharmacy preparing a prescription
The New Inn Pharmacy shopfront on a sunny New inn street
Our story

Built on long appointments and longer conversations

Imran Patel founded New Inn Pharmacy with a clear idea: a community pharmacy does not have to feel rushed. From day one, every consultation was booked into a proper private room, and every member of the team had time to explain.

Today we offer NHS and private services, run a same-day Pharmacy First clinic, and look after patients across New inn and the wider Pontypool area. The shopfront is still the same forest green.

Imran's daughter Layla joined the team as a pre-registration pharmacist, making New Inn Pharmacy a second-generation family pharmacy.

Our values

Three things we won't compromise on

Community first

We hire from the neighbourhood and we know your kids' names. We answer the phone ourselves.

Clinical excellence

Every pharmacist on our team is an independent prescriber or training to be. We invest in our people.

Always private

Our consultation room is sound-buffered and separate from the dispensary. Nothing you tell us is overheard.

Here when you need us

Find the right care, without the wait.

Explore services at NEW INN PHARMACY or speak to our team about what is right for you.